Privacy Policy

Information We Collect.

When you use Agenter, we collect personal information such as your name, email address, chat history, and any other data you provide during your interaction with the chatbot. This data helps us personalise your experience and improve the quality of our services. We may also collect non-personal data, such as usage statistics and technical information, to monitor the performance and security of the platform.

How We Use Your Data.

We use the information collected to enhance your experience, provide better customer support, and improve the functionality of Agenter. Personal data may be used to respond to your queries, send updates, and offer tailored recommendations. Additionally, we may use anonymized data for analytical purposes and to improve the AI’s performance over time.

Data Security.

Agenter employs industry-standard security measures to protect your data from unauthorised access, alteration, or destruction. We utilise encryption, secure servers, and regular security audits to ensure your data is handled with the highest level of protection.

Data Sharing and Third Parties.

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners who assist us in operating Agenter and delivering our services. These third parties are obligated to keep your information confidential and use it only for the purposes specified by Agenter.

Cookies and Tracking Technologies.

Agenter uses cookies and similar tracking technologies to improve your user experience and gather insights about how our platform is used. You can adjust your browser settings to refuse cookies, but doing so may limit your ability to use some features of Agenter.

Your Rights.

You have the right to access, correct, or delete your personal information stored by Agenter. If you wish to exercise these rights, please contact us through the channels provided in this Privacy Policy.

Updates to This Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed.

Contact Us.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@agenter.com.au

By using Agenter, you agree to the terms outlined in this Privacy Policy.